How to order
You can order all articles on our website. You can pay with: IDEAL, Mister Cash, PayPal or choose to pay upfront.
If you want to pay upfront we will send you an email to confirm your order with the paying details.
Bank account number: NL 90 INGB 0007053404
BIC/SWIFT number: INGBNL2A.
Recipient: De Haakfabriek
When we received your payment, we will send you an email and ship your order a.s.a.p.
Orders will be sent within 3 working days.
Exceptions are the readymade articles, like wool, yarn, scarf pins etc. These will be send the same day, if the order has been done before 15.00 hours (C.E.T.).
If the order for example contains wool and leather labels, it will be sent within 3 working days.
We try to send all our articles by mailbox post
Personalized items can’t be returned and.
Tailor made or special requested products, are mostly personalized. They can’t be returned or send back. and are no part of the dissolution law.
Personalized items are no part of the dissolution law.
Tailor made or special requested products, are mostly personalized. They can’t be returned or send back, because we can’t sell them to someone else.
Check your order
Always check your order after receiving
If something is wrong or missing, please notify us within 3 days so we can solve it.